Return and Exchange Policy
Qualifying merchandise may be returned for exchange or store credit only. All returns must be in the original condition as sold and include all packaging. Returns must be made within thirty days and accompanied by the sales receipt. Shipping will not be refunded and new shipping charges may apply.
Missing or Lost Items
While Simply Marcella may choose to replace items lost by mail carriers, we reserve the right not to do so. We herein stipulate that all responsibility for items passes to you once said items are handed off to a shipping carrier.
Your privacy is very important to us. Simply Marcella will never ask for your personal information unless we require it to provide you with a service you have requested and we will not store your personal information unless necessary for the completion of said service. We do not share your personal information with anyone except to comply with the law or to protect our rights. Your personal information will not be sold, exchanged, transferred or given to any other company or individual for any reason whatsoever other than for conducting our business and serving you.
Any personal information we request is for one of the following reasons:
- Providing services you have requested, including product and sale updates.
- Completing services you have requested, including processing transactions, payments and shipping.
- Personalizing your shopping experience.
- Improving our customer service.
- Sending you information on order processing, product updates, sales or special events via email, text messaging or the postal service, tailored to your stipulated preferences. If at any time you wish to unsubscribe to any of these services, contact us at firstname.lastname@example.org or call Simply Marcella at (810) 326-4438.
- Administering contests, promotion, surveys or other site features.
Simply Marcella has implemented a variety of security measures to maintain the safety of your personal information. In the interest of protecting your personal information, we urge you to keep your login information and password private and not to access our site on public computers or over unsecured internet connections. Simply Marcella will never contact you asking for your personal information. If additional information is needed, we will send you an email advising you to log into your account and update your information. We will not ask you to send any sensitive information directly to us via email.
We do not sell, trade, or otherwise transfer your personal information. This excludes trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep your information confidential and employ it only for the express purpose of enhancing our service to you or providing you with a service you have requested.
We reserve the right to release your information if required to do so by law, in the enforcement of our site policies, or to protect any person’s rights, property or safety.
We may at some point provide links to third party products or services. These sites have privacy polices independent of our own. We are not responsible or liable for these sites.
By using our site, you are consenting to our privacy policies.
Terms and Conditions
When you visit our site or email us, we consider your actions to fall under the category of electronic communication. By communicating with us in this manner, you agree that we may communicate with you via email or by posting notices on our site. You also agree that all communications we provide to you via these methods satisfy any legal requirement that such communications be in writing.
By visiting our site, you agree that all content on our site, for example but not limited to, text, graphics, logos and images, is the property of Simply Marcella or our content suppliers and is protected by United States and international copyright laws.
Simply Marcella graphics and logos are trademarks of Simply Marcella. By visiting our site, you agree that you will not use Simply Marcella’s graphics and logos in connection with any product or service that is not Simply Marcella’s, in any manner that is likely to cause confusion among customers, or in any way that disparages or defames Simply Marcella.
License and Site Access
Simply Marcella grants you a limited license to access and make personal use of our site. Except with express written consent of Simply Marcella, you may not download (other than page caching) or modify our site, or any pieces of it. You may not engage in any commercial use of our site or its contents. You may not copy or use any potion of our site, including but not limited to, page layout or form, product listings, descriptions, graphics, images, prices or text. You may not copy or download account information from our site for any reason whatsoever.
When you use our site, you are agreeing to be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You also agree to accept responsibility for all activities on your account. Simply Marcella sells some items for children, but children are not allowed to purchase items on Simply Marcella. Only persons 18 years of age or older who have a credit card or other approved online payment method may make purchases on our site. Simply Marcella reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
Reviews, Chick-Chat, Communications and Other Content
Visitors may post reviews of individual products; post comments, photos, and other content in the Chick-Chat section; send e-gift cards; submit information through the contact us button such as suggestions, ideas, comments, questions, or other information, but they may not do any of the above if the content is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious or objectionable. Content may also not include software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead. Simply Marcella reserves the right, but not the obligation, to remove or edit such content.
By posting content or submit material, unless otherwise indicated, you grant Simply Marcella a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Simply Marcella the right to use the name that you submit in connection with the content. By posting or providing content, you stipulate that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify Simply Marcella for all claims resulting from content you supply. Simply Marcella has the right, but not the obligation, to remove or edit any activity or content. Simply Marcella takes no responsibility and assumes no liability for any content posted by you or any third party.
Intellectual Property Complains
Descriptions of Products
Information contained in descriptions on Simply Marcella is as accurate as possible. However, Simply Marcella does not promise that descriptions are error-free and some artistic license is given in the flamboyance of product descriptions. If you are not pleased with a product you purchase, you may return it per our return policy.
Unless specifically noted, the price displayed for products on our website represents the full retail price. When you purchase an item, you agree to that price. If any item goes on sale after you purchase it, Simply Marcella is in no way obligated to refund the difference.
Any dispute or claim relating in any way to your visit to www.simplymarcella.com or to products or services sold or distributed by Simply Marcella or through www.simplymarcella.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court and must follow the terms of these Terms and Conditions as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Simply Marcella 34 S. Broadway Lake Orion, MI 48362. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We may reimburse those fees for claims unless the arbitrator determines the claims are frivolous, or we may not. Likewise, Simply Marcella will most likely not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person at an agreed upon location in Michigan.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
By visiting www.simplymarcella.com, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Michigan will govern these Terms and Conditions and any dispute that might arise between you and Simply Marcella.
We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall not affect the validity and enforceability of any remaining condition.